Customer Experience
The Definitive Guide to Reverse Logistics
Reverse logistics is similar to the traditional supply chain but it moves in the opposite direction. It refers to the process of returning products from the customer to the seller, distributor or manufacturer and dispositioning the returned product properly.
February 2, 2022
Dealing with a surge in returns? Returns experts share 4 tips to help you succeed
Managing a surge in returns is an important aspect of your overall returns management strategy. Read 4 experts tips to help you handle peak season returns rush.
January 26, 2022
Can Reverse Logistics software save your company money?
The growth of e-commerce during the COVID-19 pandemic saw online returns double in 2020, increasing the importance of a solid returns management program that serves both you and your customers.
September 7, 2021
9 Critical Signs that Your Returns Process is Broken
Negative customer reviews on social media aren’t the only red flags that you have reverse logistics problems. In fact, there are many key indicators you might need to rethink your returns strategy.
August 17, 2021
What Is Reverse Logistics and How It Can Save Your Business Money
Notice your business losing profit on returns? If your reverse logistics returns solution isn't cutting it or you don't have one, this is the article for you! The way businesses handle product returns has a direct impact on their bottom line.
May 10, 2021
What Does the Rise of Returns Mean for Your Business?
When you’re growing a retail business, returns handling probably isn’t an area you’re terribly excited by. We tend to associate returns with damaged goods or delivery errors – and that means they’re relatively low on the list
April 23, 2021
