Customer Experience

How much money

Can Reverse Logistics software save your company money?

The growth of e-commerce during the COVID-19 pandemic saw online returns double in 2020, increasing the importance of a solid returns management program that serves both you and your customers.

Returns-reverse-logistics-issues

9 Critical Signs that Your Returns Process is Broken

Negative customer reviews on social media aren’t the only red flags that you have reverse logistics problems. In fact, there are many key indicators you might need to rethink your returns strategy.

reverse logistics ROI

What Is Reverse Logistics and How It Can Save Your Business Money

Notice your business losing profit on returns? If your reverse logistics returns solution isn't cutting it or you don't have one, this is the article for you! The way businesses handle product returns has a direct impact on their bottom line.

Rise-of-returns

What Does the Rise of Returns Mean for Your Business?

When you’re growing a retail business, returns handling probably isn’t an area you’re terribly excited by. We tend to associate returns with damaged goods or delivery errors – and that means they’re relatively low on the list

Exceptional Reverse Logistics

How Exceptional Reverse Logistics can Improve the Bottom Line

This article explores several key factors businesses need to consider to make reverse logistics programs more of a competitive commercial advantage. The key to this is the overall returns flow

Return processing

How Smarter Returns Processing Can Drive Customer Experience and Brand Loyalty

Poor returns processes and a lack of transparency about the returns policy can cause customers to permanently abandon a brand. Learn how you can level up your returns