Customer Loyalty

Reverse Logistics Solution

How ESG Enables Reverse Logistics

Effective reverse logistics can lead to better customer satisfaction, and as a result, improve your bottom line. It also ensures that, whenever possible, products are re-used rather than wasted or thrown away. This goes a long way to benefit the supply chain and the environment.

Rise-of-returns

What Does the Rise of Returns Mean for Your Business?

When you’re growing a retail business, returns handling probably isn’t an area you’re terribly excited by. We tend to associate returns with damaged goods or delivery errors – and that means they’re relatively low on the list

Leverage Reverse Logistics Data

Leverage Reverse Logistics Data to Recover Value and Improve Sustainability

There are a multitude of options for how to handle returns – from return to stock, remanufacturing or liquidation to resale through a secondary channel.

Exceptional Reverse Logistics

How Exceptional Reverse Logistics can Improve the Bottom Line

This article explores several key factors businesses need to consider to make reverse logistics programs more of a competitive commercial advantage. The key to this is the overall returns flow

Return processing

How Smarter Returns Processing Can Drive Customer Experience and Brand Loyalty

Poor returns processes and a lack of transparency about the returns policy can cause customers to permanently abandon a brand. Learn how you can level up your returns

Reverse-Logistics

What’s the deal with Reverse Logistics?

Online purchases and returns have become a big part of everyday life. Here’s an overview of what happens to those returns and how smart processes and technology can make it easy for companies to maximize net recovery.