latest insights
Return processing

How Smarter Returns Processing Can Drive Customer Experience and Brand Loyalty

Poor returns processes and a lack of transparency about the returns policy can cause customers to permanently abandon a brand. Learn how you can level up your returns

Reverse-Logistics

What’s the deal with Reverse Logistics?

Online purchases and returns have become a big part of everyday life. Here’s an overview of what happens to those returns and how smart processes and technology can make it easy for companies to maximize net recovery.