SOLVE THE REVERSE
Flexible and scalable solutions for every stage of your returns lifecycle. Our rules based engine will help you maximize the value of every return, reduce operational costs, minimize waste and elevate customer experience while protecting your brand integrity.
WE MAXIMIZE EVERY RETURN, EVERY TIME
HERE’S HOW THE PROCESS WORKS:
PARTNER WITH YOU
We map out your reverse supply chain, identify gaps and design the right solution for your unique situation.
IMPLEMENT THE SOLUTION
We combine best in class data analytics, automation and operational expertise to transform your reverse logistics processes and deliver real value to your bottom line.
In order to maximize your asset recovery and value, our reverse logistics solutions are designed to adapt as your business grows and changes.
A 360° solution for every stage
of the reverse logistics life cycle
Our multi-faceted approach combines data, automation, operations and unparalleled industry experience to drive value throughout the entire return lifecycle.
Negotiate smart contracts with each manufacturer
- Set and agree to rules that work for both parties
- Minimize liabilities & cost exposure
- Build efficient systems
Have the data you need to make intelligent business decisions
- Maximize customer experience
- Build brand credibility
- Have right information to provide correct credit
- Reduct incidence of returns
- Minimize financial losses
Optimize the returns initiation process - from request to refund
- Understand the root of returns problems
- Use rules based machine learning and data science to route the return to the right channels quickly to recover value as quickly as possible
- Get product back to the shelf, refurbished, liquidated, or disposed quickly, efficiently
- Reduce waste
- Maximize net recovery
- Reduce or reallocate personnel
Design & implement the right returns process for your business
- Visibility into critical returns data-why, what, when
- Uncover issues in supply chain, shipping, etc. that contribute to customer satisfaction
- Reduce incidence of return from the beginning