SOLVE THE REVERSE
LOGISTICS PUZZLE

Flexible and scalable solutions for every stage of your returns lifecycle. Our rules based engine will help you maximize the value of every return, reduce operational costs, minimize waste and elevate customer experience while protecting your brand integrity.

WE MAXIMIZE EVERY RETURN, EVERY TIME

Elevate Customer Experience & Brand Integrity

No hassle returns and timely refunds improve brand integrity and make for highly satisfied customers, who are also more likely to buy again.

Reduced Operational Costs & Minimize Waste

Less overhead and more efficient, cost-effective ways to repair, refurbish, repackage, or recycle your product protect your bottom line.

Maximize the Value of Every Return

Streamlined and smarter processes get your product back in the door–and back out–faster, easier and more profitably.

HERE’S HOW THE PROCESS WORKS:

1
PARTNER WITH YOU

We map out your reverse supply chain, identify gaps and design the right solution for your unique situation.

2
IMPLEMENT THE SOLUTION

We combine best in class data analytics, automation and operational expertise to transform your reverse logistics processes and deliver real value to your bottom line.

3
MAXIMIZE RECOVERY

In order to maximize your asset recovery and value, our reverse logistics solutions are designed to adapt as your business grows and changes.

A 360° solution for every stage
of the reverse logistics life cycle

Our multi-faceted approach combines data, automation, operations and unparalleled industry experience to drive value throughout the entire return lifecycle.

  • Set and agree to rules that work for both parties
  • Minimize liabilities & cost exposure
  • Build efficient systems
  • Maximize customer experience
  • Build brand credibility
  • Have right information to provide correct credit
  • Reduct incidence of returns
  • Minimize financial losses
  • Understand the root of returns problems
  • Use rules based machine learning and data science to route the return to the right channels quickly to recover value as quickly as possible
  • Get product back to the shelf, refurbished, liquidated, or disposed quickly, efficiently
  • Reduce waste
  • Maximize net recovery
  • Reduce or reallocate personnel
  • Visibility into critical returns data-why, what, when
  • Uncover issues in supply chain, shipping, etc. that contribute to customer satisfaction
  • Reduce incidence of return from the beginning