Redefining the Role of Reverse Logistics for E-Commerce

The risks of outsourcing reverse logistics may seem worrying, but the benefits far outweigh them and there are many ways to protect yourself from those risks.

By Eric SmithOctober 5, 2021

Herb Shear, Executive Chairman at G2 Reverse Logistics, was one of the early pioneers of reverse logistics in response to a customer’s request for help. The solution quickly caught on and laid the groundwork for what has become a highly sophisticated and fast-growing part of supply chain management!

By G2 Reverse Logistics TeamSeptember 24, 2021

The growth of e-commerce during the COVID-19 pandemic saw online returns double in 2020, increasing the importance of a solid returns management program that serves both you and your customers.

By Matt LhormerSeptember 7, 2021

Are you wondering how you can measure your success when you're working in reverse logistics? With the explosion of online shopping during COVID-19 lockdowns, efficient returns management strategies have become critical to the success of e-commerce companies.

By G2 Reverse Logistics TeamAugust 26, 2021

Negative customer reviews on social media aren’t the only red flags that you have reverse logistics problems. In fact, there are many key indicators you might need to rethink your returns strategy.

By Tom LeeAugust 17, 2021

Are you curious about best practices for electronics returns management? Read this article for everything you need to know. In 2020, the consumer electronics market size was estimated to be over $1 trillion with a projected growth of 8% annually!

By Eric SmithAugust 11, 2021

Sometimes, it's best to outsource your returns? Read on for signs you should move to ecommerce returns management for your business. Ecommerce returns management is a great way to save you some money. This guide will walk you through eight signs

By Chris SchneiderJuly 21, 2021

In today's reverse logistics ecosystem, the customer experience is increasingly reliant on high-quality processing, and the nature of returns is far more complex. Consumers today expect an omnichannel retail experience, and reverse logistics is a huge part of the overall customer...

By PressJuly 20, 2021

An efficient reverse logistics process is essential to maximize profits from your sales channels. The growth of online shopping has seen the rate of retail returns climb to as much as 40% of sales. If product returns from your customers are

By Tom LeeJune 17, 2021