Redefining the Role of Reverse Logistics for E-Commerce

An efficient reverse logistics process is essential to maximize profits from your sales channels. The growth of online shopping has seen the rate of retail returns climb to as much as 40% of sales. If product returns from your customers are costing your company time and money, have you considered outsourcing your returns management to […]

By Tom LeeJune 17, 2021

Reverse logistics is a complex process and for many retailers and businesses new to ecommerce, it is often an afterthought

By PressJune 10, 2021

Effective reverse logistics can lead to better customer satisfaction, and as a result, improve your bottom line. It also ensures that, whenever possible, products are re-used rather than wasted or thrown away. This goes a long way to benefit the supply chain and the environment.

By Julie AringtonJune 4, 2021

Notice your business losing profit on returns? If your reverse logistics returns solution isn't cutting it or you don't have one, this is the article for you! The way businesses handle product returns has a direct impact on their bottom line.

By Julian MitchellMay 10, 2021

When you’re growing a retail business, returns handling probably isn’t an area you’re terribly excited by. We tend to associate returns with damaged goods or delivery errors – and that means they’re relatively low on the list

By Eric SmithApril 23, 2021

There are a multitude of options for how to handle returns – from return to stock, remanufacturing or liquidation to resale through a secondary channel.

By Tom PerryApril 16, 2021

This article explores several key factors businesses need to consider to make reverse logistics programs more of a competitive commercial advantage. The key to this is the overall returns flow

By Chris SchneiderApril 9, 2021

How do you reinvent reverse logistics? Find the man who coined the term, build a team of leaders from his 123 year-old company, partner with innovative technology companies

By PartnershipApril 2, 2021

Poor returns processes and a lack of transparency about the returns policy can cause customers to permanently abandon a brand. Learn how you can level up your returns

By Matt LhormerMarch 26, 2021